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You are buying cigarettes, not toilet paper. Please don't expect us to solve your country's problems.
We refuse the purchase of a minor. Cigarettes are sensitive goods,  1 order should not exceed 4 cartons.

📌Once the package is returned to Tokyo from other countries, we will destroy it directly. Without further notice.

1) Q: Regarding the number of items purchased. 
Please do not ignore the following risks. Note: AU/UK/US is at risk of being confiscated.
1) There is a risk of losing the package, we cannot make a claim for you.
2) Pay high taxes 3) Confiscated by customs 4) Deported back to Tokyo
5) Based on risk management, we may ignore over-buying orders.
6) Be sure to double-check that the recipient information in the order is correct.
1 order do not exceed 4 cartons at most, the excess quantity will be reserved.
Our bank only accepts Japanese yen, please note that the amount is correct.
In order to avoid anticipated disputes, we may delete your membership or block it.

2) Q: Airport duty-free cigarettes can order it?
We only offer cigarettes that are in circulation in Japan, not duty-free goods.
3) Q: When will I receive my order?
General aviation may take 7-15 days.
The transit time depends on the system problems of each country's post, which is beyond our control.
In order to keep the products fresh, we do not hoard goods. Each order takes about 2-5 days to prepare.
4) Q: What if I don't receive it? JP Post  Contact / Website tracking system
We use the post office (Registered post) for transportation.
Delays in local transportation or loss of parcels are not covered by our guarantees.
5) Q: There are several payment mode?We only accept Japanese yen.
As a payer, you can choose various international payment apps for payment.
Please indicate the order number in the remarks column of the payment.
Or submit your transaction receipt from within the order form. 

❖❖❖ Important statement -

Attention: When you make a purchase, please ensure that it is for your own personal use only.
Please also comply with the statutory adult regulations of your country.
Customs in your country may seize the parcel.  If you can't solve it yourself, please don't buy it.

1) Once the parcel is confiscated by the customs or returned, we will not refund the money.  
Matters related to local customs or customs duties, you will need to deal with them yourself.
2) If there is any shortfall in your order, please allow us to make up for it subsequently.
If there is any mistake in the purchase, please understand that there will be no exchange or refund.
3) We use the post office (Registered post) for transportation.
Delays in local transportation or loss of parcels are not covered by our guarantees.

If you have any objections, please do not pay. Please stop trading immediately.
JTeXpress reserves the right to delete orders for a variety of reasons.

Upon completion of the payment, the representative agrees to abide by our above agreement.

Smoking is harmful to health, and we advocate smoking cessation activities.

Japanese tobacco business introduction