✔Please confirm the integrity of the recipient's address and you will lose expensive international shipping charges once the package is returned to Japan. We follow the delivery address on the credit card, which has nothing to do with the personal information you log in. Obey our suggested quantity to avoid being order cancelled.
✔We refuse the purchase of a minor.Cigarettes are sensitive goods,❌One order do not exceed 4 cartons at most.
1) Q: Airport duty-free cigarettes can order it？
No.We only assist you to purchase cigarette packs available in Japandomestic market.
2) Q: When will I receive my order？
5-10days at the earliest.Each country's post office system is in a different situation.
In order to stay fresh, we do not hoard goods. Each order takes about 2-5 days to prepare.
3) Will the parcel be lost?
Please let us know after 30 days. We will replace the buyer's request for the Japanese post office to submit an investigation to the local post office. Registered packages have tracking numbers and will not be lost.
4) Q: A maximum order quantity？
Self-use range, recommended within 4cartons. (Except IQOS Heat Stick)
More than the number of easily lead to the occurrence of the problem, or be detained with heavy taxes.
5) Q: Which country is the source of the product？
The cigarettes on this site are guaranteed to be all products distributed in the Japanese market.
6) Q: There are several payment mode？
Weoffer online payment. (Calculate in JP Yen)
🔊🔊🔊 Important statement -
Attention: When you make a purchase, please ensure that it is for your own personal use only.
Should there be any taxes or matters pertaining to customs, you are excepted to handle these situations yourself.
Announcement: No one wishes to make a mistake, but we are not machines.
If there is any shortfall in your order, please allow us to make up for it subsequently.
If there is any mistake in the purchase, please understand that there will be no exchange or refund.
Please do not place an order if you cannot agree to the aforementioned clauses.
If there is any wrong pricing, JTeXpress have the right to delete orders.
For whatever reason, parcels such as being returned to Tokyo.The retention period is one month. In the face of non-contact buyers, We no longer have the responsibility to deal with.
📌Upon completion of the payment, the representative agrees to abide by our above agreement.
Japanese tobacco business introduction